Shutter Count

Discussion in 'General Talk' started by Traveller3216, May 20, 2020.

  1. Traveller3216

    Traveller3216 New Member

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    Hi, just wondering which is the best/easiest software to use to determine shutter count on an 80D
     

  2. rayallen

    rayallen Well-Known Member Site Supporter

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    This one works for me: https://www.camerashuttercount.com/
    Works for my Canon 1Ds and two APS-C Pentax cameras. The only one it does not work on is my Canon 20D because the shutter count value is not in the EXIF data. The only way to get it is to take a 20D to a Canon Service Centre.
    I expect that it should work on your 80D.
     
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  3. Tonytee

    Tonytee Well-Known Member Site Supporter

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    Well, unfortunately it didn't work for my 80D. It does offer to sell a Mac version however. Thanks very much for the info. :) Cheers Mate. Tony
     
  4. JarJar Binks

    JarJar Binks New Member

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    I wonder if the Canon live chat team would have any kind of official advice? http://imaging.chat
     
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  5. Tonytee

    Tonytee Well-Known Member Site Supporter

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    I did contact Canon and they advised me that the only way to get the shutter count would be to send the unit in. They will provide the information I seek, however it would cost me approximately $100USD, not including shipping charges both ways. :)
     
  6. johnsey

    johnsey Site Moderator Staff Member Site Supporter

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    There are a couple of programs out there, and you can look up on YouTube how people are using them, even specific to the 80d.
    That said, I do not feel the information is even as valuable as the time spent tying to get it, so I do not see the obsession with this statistic, in fact I'd be far more worried about the shutters on my film cameras.

    You can usually get a good idea how much mileage a camera has by looking at it, a camera with 150,000 shots will show signs of wear for its age. If this is about buying or selling a used camera you can see if it is well cared for and the price will reflect its condition. A well cared for looking camera from a seller with a good selling history should be all you really need. :) I'll step off the soap box now.

    I guess you could even ball park the image count by looking at the first through last image numbering.
     
  7. Gii

    Gii New Member

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    As far as I am aware of, if you want a accurate shutter count then you have to send it away to Canon, if you use any third party software, it is an estimate based on the file numbers.
     
  8. Isac

    Isac Well-Known Member

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  9. Tonytee

    Tonytee Well-Known Member Site Supporter

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    Again, many thanks for your thoughts. Will get on it right away. :)

    tt
     
  10. Isac

    Isac Well-Known Member

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    I don't know if it shows the count on other cameras Tony, so it would be good to know.
     
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  11. Tonytee

    Tonytee Well-Known Member Site Supporter

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    I found the program and downloaded it, but I cannot get it to do anything. I could not the download for v3.82, but found v.3.87. I tried to indicate which camera I wanted to use, but only found Canon EOS 7d. Not having a good week with software. :( Tony
     
  12. Isac

    Isac Well-Known Member

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    It should read all cameras in THIS LIST.
    Mine works OK for both my 7D and 7Dii, which are on the list.
    I installed 3.87 and it worked fine.
    Before you run the program connect your camera to a USB port with the supplied cable and switch the camera on. Windows should find your camera. If it doesn't find it then there is another issue to resolve. If it DOES see your camera, then this is how to go about it:
    1. Run the APT program, and you'll see a dialog box asking to set the co-ordinates, click NO
    2. The next dialog box is "Check Lists", I click CANCEL
    3. With camera OFF, connect the camera via USB cable and wait for it to be recognised.
    4. It should appear in the LOG box bottom left. If not found then switch the camera ON.
    5. Click CONNECT and a ladies voice will say "Camera Connected"
    6. The last line in the LOG box will show the shutter count.
     
  13. Marcus Rowland

    Marcus Rowland Member Site Supporter

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    There are several web sites that let you upload an image and extract the shutter count from the metadata IF it's included in there somewhere. But it's my understanding that most Canons don't include the info.

    This one gives you a list of all of the metadata it finds in an image
    https://www.metadata2go.com/

    This one gives you a shutter count if the camera supports it
    https://www.camerashuttercount.com/
    They don't show the 80D as tested and working though.
     
  14. Isac

    Isac Well-Known Member

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    Canon does not want you to see the shutter count - it's a secret. Their attitude is not in line with the rest of the camera manufacturers.
    Astro Photography Tool seems to work just fine.
     
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  15. Tonytee

    Tonytee Well-Known Member Site Supporter

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    Canon does not mind sharing shutter count information. All they ask in return is a hefty fee to provide it. :( tt
     
  16. Isac

    Isac Well-Known Member

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    With large companies it's all about the money Tony - not the client, there's always one more coming around the corner. If I had the money (spare) I'd switch to Nikon in a heartbeat. Am I allowed to say that here? :)
     
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  17. GDN

    GDN Well-Known Member

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    I am sure that you can.

    Just out of curiosity, what is the draw for you to Nikon?

    Gary
     
  18. rayallen

    rayallen Well-Known Member Site Supporter

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    I have never understood why they would not want you to see the shutter count. To me, it makes no sense at all.
    My 18 year old 1Ds includes shutter count in the EXIF but my slightly younger 20D does not and I would like to know.
    I've been told that it is available if you take the camera in to a Canon Service Centre. Yes, I would like to know but I am not about to pay to find out. It's not that important to me. :D
     
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  19. Isac

    Isac Well-Known Member

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    The company seems to care about their customers a lot better than Canon. Long story short, myself and thousands of others were screwed by Canon with very suspicious printer failure which most of us thought it was deliberate planning by Canon. It took a civil action to force them to pay out (only to U.S. clients). They should have just replaced them as a courtesy. That aside I have a few tog friends who use Nikon and I'm impressed with the quality of product and images.
     
  20. Isac

    Isac Well-Known Member

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    I have a lady calling in to have a look at my 7D with some lenses, grip, tripod, card etc and the first thing she wanted was the shutter count. I plugged it into the PC, ran the APT software and it came up straight away.
     
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