Canon Digital Pro unusable

Discussion in 'Beginner Questions' started by Tacho D, Nov 24, 2022.

  1. Tacho D

    Tacho D New Member

    Joined:
    Nov 23, 2022
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    Equipment:
    Canon Powershot Pro1, Canon Powershot sx40, Canon A1
    What appears to be a very good photo editing program is proving a challenge. The Basic Image Adjustment which is the first option that appears when "Edit image" is selected is totally unresponsive. I tried uninstalling the program and re-installing it to no avail. Does this only work with RAW? I do not have that option any longer since I replaced my Pro1 with the SX40.
     

  2. GDN

    GDN Well-Known Member

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    Location:
    South Island, NZ
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    A little Canon stuff
    Are you referring to Digital Photo Professional? If so, it works with RAW and jpegs.

    What version are you using?

    Gary
     
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  3. johnsey

    johnsey Site Moderator Staff Member Site Supporter

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    5dMk4, 5dsR, 5dMk2, 20D, 70-200 2.8L IS, 100mm 2.8 Macro USM, 50mm 1.4, 85mm 1.8, 17-40mm 4.0L, TS-E 24mm 3.5L II, Rokinon 14mm 2.8; Pixma Pro-100
    In addition to the version of the DPP4 software, what OS are you using and what sort of hardware?? Freezing could be due to the application operating system and hardware mix. There were people with AMD chipsets a few years back hazing some hanging issues. Also if you have a NAS connected that could be causing it as well.
     
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  4. Ray-UK

    Ray-UK Member Site Supporter

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    Rochester, UK
    Equipment:
    Canon 7D Mk II, Canon 10-22, Canon 24-105 L Mk 1, Canon 24mm 2.8, Canon 55-250 STM, Canon 100mm usm macro, 3x Metz 58 AF1 & too many film cameras, mainly Pentax
    DPP is mainly a RAW converter/editor and although some parts of it work with JPG files there are limitations, These are not limitations of DPP but the fact that with a JPG file a lot of the editing options that would be available in a RAW file have already been set and fixed when the JPG was formed in the camera.
    It sounds as though your version is working correctly, with a JPG file most of the options in the basic editing window of the tool pallette are greyed out and the only options you have in that window are "auto lighting optimiser" and "sharpen". The other windows of the tool pallete still have options that will work with JPGs.
     
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  5. Tacho D

    Tacho D New Member

    Joined:
    Nov 23, 2022
    Messages:
    22
    Equipment:
    Canon Powershot Pro1, Canon Powershot sx40, Canon A1
    Thanks Ray, that is about correct. Some of the other features are useable. I am looking at the SX50 as a possible replacement some day, and that has RAW. I the meantime, the Windows photo editor seems as good as any for basic improvements.
     
  6. johnsey

    johnsey Site Moderator Staff Member Site Supporter

    Joined:
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    Location:
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    Equipment:
    5dMk4, 5dsR, 5dMk2, 20D, 70-200 2.8L IS, 100mm 2.8 Macro USM, 50mm 1.4, 85mm 1.8, 17-40mm 4.0L, TS-E 24mm 3.5L II, Rokinon 14mm 2.8; Pixma Pro-100
    Honestly I would buy a much newer bridge camera, these aren't that expensive.
    SX50 is from 2013 your still a decade old, and the mega[pixels have doubled since then. You can get a suitable bridge that is pretty new for a reasonable price.
     
    Last edited: Nov 26, 2022
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