problem with 24-105 L lens

Discussion in 'Technical Troubleshooting' started by lorraine spittle, Sep 7, 2019.

  1. lorraine spittle

    lorraine spittle New Member

    Joined:
    Sep 7, 2019
    Messages:
    2
    Equipment:
    cannon 5d lv and 5d iii
    Help I have a canon 5DmIV and a 5DmIII I use a 24-105 0n both bodies but to day while using this lens on my 5DmIv it came up with error 01 which is clean the contacts on the lens which I did it worked for 2/3 images before I got the error back but while it was taking the images it made a funny sound . I tried it on the 5DIII and it worked fine and no funny sound or error message . so I tried a different lens on both bodies a 70-200 L 2.8 which is a new lens and it worked on both cameras with out a problem. could any give me an idea what it could be and can it be put right or does it mean a new 24-105 lens
    Many thanks for taking the time to read this
     

  2. porkphoto

    porkphoto Well-Known Member Site Supporter

    Joined:
    May 9, 2017
    Messages:
    871
    Location:
    Southern California, USA
    Equipment:
    Cameras 1DmkIII, 1DSmkII, 50d, 7d, 6d, 70d, 5Ds ,90D , R7, R5
    Lens 17-40 f4L, 24-70 f4L IS, 100 f2.8L IS macro, 200 f2.8L, 300 f4L IS, 300 f2.8L, 100-400 f4.5-5.6L IS, 500mm f4L IS
    Welcome to the forum. Did you also clean the contacts on the body?
     
  3. lorraine spittle

    lorraine spittle New Member

    Joined:
    Sep 7, 2019
    Messages:
    2
    Equipment:
    cannon 5d lv and 5d iii
    Yes I cleaned the contacts on both lens and body and it still did not work . but my husband as just done it again and I am pleased to say I am up and running again thanks for the reply
     

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