Thanks for the comments. I'll check the firmware version, but I don't use any EOS utility to copy my photos - I upload them directly using Bridge...
Hi Eric. Unfortunately, no, I'm no closer to a solution. Are you also using Bridge? If not, perhaps this is on the Canon side after all.
Hi there! I'm really hoping someone has had the same problem as me, and can provide a solution. Recently purchased a new Canon 5D Mark IV DSLR....
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