Faulty Power Input?

Discussion in 'Technical Troubleshooting' started by Ryszard, Jun 28, 2019.

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  1. Ryszard

    Ryszard New Member

    Joined:
    Jun 28, 2019
    Messages:
    1
    Equipment:
    Canon EOS C100 MKII
    Hi all,

    I was on a shoot today with a Canon EOS C100 MKII, when suddenly it stopped working. It had been working moments before, perfectly fine. We assumed that it had probably overheated and placed it next to a large fan, only for the monitor to say "Please change battery pack" before shutting off again. The battery (Swit) was fully charged.

    Any idea why this happened? It set us back quite a bit and we still have no idea on what happened.
     
    Ryszard, Jun 28, 2019
    #1

  2. porkphoto

    porkphoto Well-Known Member Site Supporter

    Joined:
    May 9, 2017
    Messages:
    871
    Location:
    Southern California, USA
    Equipment:
    Cameras 1DmkIII, 1DSmkII, 50d, 7d, 6d, 70d, 5Ds ,90D , R7, R5
    Lens 17-40 f4L, 24-70 f4L IS, 100 f2.8L IS macro, 200 f2.8L, 300 f4L IS, 300 f2.8L, 100-400 f4.5-5.6L IS, 500mm f4L IS
    Welcome to the forum, sorry I can't help you with this particular problem.
     
    porkphoto, Jun 29, 2019
    #2
  3. johnsey

    johnsey Site Moderator Staff Member Site Supporter

    Joined:
    Apr 21, 2017
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    Location:
    Fargo, ND
    Equipment:
    5dMk4, 5dsR, 5dMk2, 20D, 70-200 2.8L IS, 100mm 2.8 Macro USM, 50mm 1.4, 85mm 1.8, 17-40mm 4.0L, TS-E 24mm 3.5L II, Rokinon 14mm 2.8; Pixma Pro-100
    I guess if it was me I would rule out the battery pack. I know you mentioned it was fully charged, was that because you charged it full then used it for a short window and then it did as you stated above? How old is the battery? If the battery is going bad it could show a full charge and be dead a short time later. I would use another battery to rule out if it is the camera or the battery.
     
    johnsey, Jul 1, 2019
    #3

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