Faulty Power Input?

Discussion in 'Technical Troubleshooting' started by Ryszard, Jun 28, 2019.

  1. Ryszard

    Ryszard New Member

    Joined:
    Jun 28, 2019
    Messages:
    1
    Equipment:
    Canon EOS C100 MKII
    Hi all,

    I was on a shoot today with a Canon EOS C100 MKII, when suddenly it stopped working. It had been working moments before, perfectly fine. We assumed that it had probably overheated and placed it next to a large fan, only for the monitor to say "Please change battery pack" before shutting off again. The battery (Swit) was fully charged.

    Any idea why this happened? It set us back quite a bit and we still have no idea on what happened.
     

  2. porkphoto

    porkphoto Active Member Site Supporter

    Joined:
    May 9, 2017
    Messages:
    394
    Location:
    Southern California, USA
    Equipment:
    1DmkIII, 1DSmkII, 50d, 7d, 6d, 70d, 17-40 f4L, 24-70 f4L IS, 100 f2.8L IS macro, 200 f2.8L, 300 f4L IS, 300 f2.8L
    Welcome to the forum, sorry I can't help you with this particular problem.
     
  3. johnsey

    johnsey Site Moderator Staff Member Site Supporter

    Joined:
    Apr 21, 2017
    Messages:
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    Location:
    Fargo, ND
    Equipment:
    5dMk2, 20D, 70-200 2.8 L IS, 100mm 2.8 Macro USM, 50m 1.4, 85mm 1.8, 17-40mm 4.0 L, Rokinon 14mm 2.8; Pixma Pro-100
    I guess if it was me I would rule out the battery pack. I know you mentioned it was fully charged, was that because you charged it full then used it for a short window and then it did as you stated above? How old is the battery? If the battery is going bad it could show a full charge and be dead a short time later. I would use another battery to rule out if it is the camera or the battery.
     
  4. JasonWL

    JasonWL New Member

    Joined:
    Today
    Messages:
    1
    Equipment:
    Canon EOS 750
    Hi, If this happened for me I changed the battery and check how to find out lost data from camera sd card. Because this situation happened anyone when I shoot there may be chance to corrupt or damaged video.
     

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