Poor service in camera store update

Discussion in 'Film Photography' started by Craig Sherriff, Nov 9, 2021.

  1. Craig Sherriff

    Craig Sherriff Well-Known Member Site Supporter

    Joined:
    Apr 25, 2017
    Messages:
    2,405
    Location:
    Tasmania, Australia
    Equipment:
    60D, 10D, 50D 1dmark3, T70, AV1, lenses ranging from 28mm to 600 mm, canonet Junior, Canonet QL 25, Mamiya C3 and 3 lens sets,Mamiya 645 pro TL and 3 lenses. Pentax MG and various lenses, Toyoview 4 * 5 inch large format camera,Calimat C1 8*10 inch ultra large format camera.
    I have rang the Melbourne store and got the everything is delayed due to covid speech but eventually my items could be ordered.
    Sometimes it can suck living in a small city.
     
    Last edited: Nov 9, 2021

  2. GDN

    GDN Well-Known Member

    Joined:
    Jul 22, 2018
    Messages:
    1,930
    Location:
    South Island, NZ
    Equipment:
    A little Canon stuff
    Enjoy a small city, and embrace the internet and online shopping.

    I can't answer your post about poor service and large format film. I have never used large format, and to be honest, and I probably never will. The local camera shop I go to is pretty good. I keep going back, so that is a good sign. I take 120 roll film into them, that is the biggest format I have, yes I know, stop laughing. But I have found their service second to none. I even know some of the staff on a first name basis.

    They seem to be knowledgeable, and really helpful. I know that they can't supply everything, and when the need arises, I find what I need via the net. I have a couple of go to places around the world, and I have been really happy with the service I have received.

    In this day and age, if a business is not interested in helping me out, there are plenty of other ones out there that happily will.

    I am pleased that you found what you are looking for. Just keep on supporting them.

    Gary
     
  3. Craig Sherriff

    Craig Sherriff Well-Known Member Site Supporter

    Joined:
    Apr 25, 2017
    Messages:
    2,405
    Location:
    Tasmania, Australia
    Equipment:
    60D, 10D, 50D 1dmark3, T70, AV1, lenses ranging from 28mm to 600 mm, canonet Junior, Canonet QL 25, Mamiya C3 and 3 lens sets,Mamiya 645 pro TL and 3 lenses. Pentax MG and various lenses, Toyoview 4 * 5 inch large format camera,Calimat C1 8*10 inch ultra large format camera.
    I know were you are coming from Gary, at Vinnies, I am always behind the cash register and fully under-stand customer service, even when we do not have things in stock, we let customer know of other places to get what they want. To be lied to and ignored is not good business. Fortunately there is a second store in Hobart and this one is on Ilford's suppliers list.
     

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